Shilda Frost-Labule has dedicated her life to transforming the standard of care for medically fragile children and adults. What began as a calling rooted in faith has evolved into a groundbreaking model of compassion, advocacy, and innovation—impacting countless lives and reshaping what healthcare can look like for society’s most vulnerable.
Her journey is not simply one of leadership—it is one of purpose, sacrifice, and unwavering commitment to dignity and love.
Shilda’s path began at just 19 years old when she served as a missionary in Haiti, South America, and Africa. These early experiences deeply shaped her perspective, strengthening her commitment to serve with compassion and advocate for those in need.
What she witnessed during that time ignited a lifelong mission—one that would later become a powerful force for change in healthcare.
In 1998, Shilda founded Second Family, Inc., with a bold and compassionate vision: To create homes—not institutions—for medically fragile children.
Starting with one home and three children requiring complex medical care, she challenged a system that often limited these individuals to hospitals or institutional settings. Instead, she created environments where they could live with dignity, stability, and love—while receiving 24-hour skilled nursing care.
Today, Second Family has grown into a network of 21 residential homes across multiple campuses, serving individuals with some of the most complex medical needs.
Through this work, Shilda and her team have not only changed lives—they have redefined what community-based care can truly look like.
What sets Shilda apart is her ability to lead with both compassion and innovation. Through Second Family, she has created a model that goes beyond traditional healthcare systems—one that prioritizes family, connection, and long-term impact.
Her work transforms challenges into opportunities to empower communities and provides a blueprint for delivering care with humanity at its core.
Shilda is building more than an organization—she is building a legacy.
Through Second Family, she is creating a future where medically fragile individuals are no longer defined by limitations, but by possibility. By replacing institutional isolation with family-centered care, she has introduced a model rooted in dignity, hope, and sustainability.
Her vision extends beyond today, as she prepares the next generation of her family to carry this mission forward.
What makes you a Game Changer in your industry?
I consider myself a game changer in the healthcare industry because I lead Second Family, Inc. with compassion, innovation, and unwavering faith. We go beyond traditional care by creating family-centered environments that prioritize love, stability, and long-term impact.
What legacy are you building?
I am building a legacy of compassion—one that transforms how medically fragile children and adults are cared for. My legacy is measured not only in the lives we serve, but in the model of care that will continue for generations.
What advice would you give to other women?
Remain steadfast in your faith, even when the journey feels uncertain. Trust that your passion was placed within you for a greater purpose. When a woman walks boldly in her calling, she creates opportunities for others to rise.
Shilda’s story is a powerful testament to what happens when compassion meets calling, and vision is fueled by unwavering faith.
What she has built is more than a network of homes—it is a lifeline, a movement, and a legacy that will continue to transform lives for generations to come.
Learn More About Second Family, Inc.
Discover how Shilda Frost-Labule is transforming care for medically fragile individuals through family-centered environments.
Visit: www.2ndfamilyinc.org
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